File upload errors for some customers

Incident Report for Podio Status Page

Resolved

We consider this issue resolved and will be updating our monitoring for this area of Podio to include additional metrics to ensure we can catch a similar issue in the future before occurring.

Posted Feb 20, 2018 - 18:08 EST

Monitoring

We found the root cause for large file uploads and large app updates failing and will be monitoring the fix.

Posted Feb 20, 2018 - 17:39 EST

Update

We are getting closer to a root cause for the file upload errors. Currently some customers are seeing large file upload failing and some specific apps are not able to save template edits. We'll update as we have more news to share.

Posted Feb 20, 2018 - 17:18 EST

Investigating

We are investigating errors with files upload for some customers. Stay tuned.

Posted Feb 20, 2018 - 16:18 EST