Increased error levels for Search

Incident Report for Podio Status Page

Resolved

This incident has been resolved.

Posted Sep 04, 2018 - 13:46 EDT

Monitoring

Search has been improving in performance the last 45 minutes. We will continue to monitor. Furthermore, we have identified next steps to ensure better balancing of our search architecture to improve performance of search in the future.

Posted Sep 04, 2018 - 12:40 EDT

Identified

We have identified the main issue for search errors and will be working to address the root cause. The problem is caused by an uneven balance of search, we'll need to shift the search architecture to handle the uneven load.

Posted Sep 04, 2018 - 10:48 EDT

Update

We are continuing to investigate this issue.

Posted Sep 04, 2018 - 10:36 EDT

Investigating

We are investigating increased errors for Search in Podio.

Posted Sep 04, 2018 - 10:28 EDT

This incident affected: Web and API.