Podio Status

Podio

All Systems Operational

Web Operational

API Operational

Email Operational

GlobiFlow Workflow Automation Operational

GlobiFlow Workflow Automation Failover Queue Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web response time

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API response time

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Background tasks: data export, import and calculations

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Podio webhook queue delay

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GlobiFlow workflow trigger delay

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GlobiFlow webhook-flow queue delay

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GlobiFlow Response Time

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Past Incidents

Oct 13, 2019

No incidents reported today.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

Delay in background tasks and calculations

Resolved - We have added more capacity to the processing of work for background tasks (calculations, export and import) and will continue to monitor to ensure this will resolve issue with slower processing of tasks. We are still investigating the specific type of work being processed to see if any further improvements could help speed up performance and reliability of this type of work.
Oct 2, 08:25 EDT

Monitoring - Delays are back to normal operations and we continue to monitor speed of operations. We are still looking into root-cause of the delays of the work, team will continue to troubleshoot this over the next few days.
Oct 1, 11:43 EDT

Update - We continue to see a slight delay of 2-5 minutes for background tasks. Work is being processed, just at a slower pace than normal.

We have seen more delays with these type of background tasks over the last 10 days and team is investigating root cause in order to get this back to stable performance going forward.
Oct 1, 08:26 EDT

Investigating - We are experiencing delay in background tasks like import, export and calculations. Team is currently investigating the issue and we will update here when back to normal.
Oct 1, 07:23 EDT

Sep 30, 2019

Issues creating a new Support Ticket

Resolved - The issue has been resolved. Ticket creation online is back to normal.
Sep 30, 21:04 EDT

Update - We continue to monitor the status. The support team is working hard to catch up with the queued items. We apologize for the inconvenience.
Sep 30, 17:14 EDT

Update - At this time, we have been informed that operations are back to normal. The team will continue to monitor over the weekend. We apologize for the delays in our response, and continue working to provide a prompt answer to your queries.
Sep 28, 09:07 EDT

Update - We continue to monitor the issue, the tickets continue to come through and our team continues to work with the provider on the permanent fix. We apologize for the delays in our response, and we are diligently working to provide a prompt answer to your queries. We will be sharing any additional information as soon as we have it.
Sep 27, 14:19 EDT

Monitoring - We have started receiving cases created online in the last couple of days. Please expect some delays in our response time (please do not create multiple tickets if already submitted one to avoid any further delays).
Our team continues to work with the provider to correct the issue. As soon as we have additional information we will be sharing it. We apologize for the inconvenience this situation has caused you.
Sep 26, 11:53 EDT

Update - We are still experiencing issues with the online case creation and our team is actively working with our provider on the solution.
All tickets created online are in the system, but due to the issue, please expect some delay in our response time (please do not create multiple tickets if already submitted one to avoid any further delays).
We expect to have an ETA for permanent fix tomorrow morning EST.
Sep 25, 18:09 EDT

Identified - We are currently experiencing issues with creating support tickets. We have identified the issue and working on a fix. An ETA will be shared as soon as we have additional information.
Sep 25, 09:56 EDT

Delay with background tasks

Resolved - This incident has been resolved.
Sep 30, 17:26 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 16:29 EDT

Identified - We are aware of a delay with background tasks such as import/export and calculations.
Sep 30, 12:10 EDT

Sep 29, 2019

No incidents reported.