Podio
All Systems Operational
Web Operational
API Operational
Email Operational
GlobiFlow Workflow Automation Operational
GlobiFlow Workflow Automation Failover Queue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web response time
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API response time
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Background tasks: data export, import and calculations
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Podio webhook queue delay
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GlobiFlow workflow trigger delay
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GlobiFlow webhook-flow queue delay
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GlobiFlow Response Time
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Past Incidents
Oct 13, 2019

No incidents reported today.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019
Resolved - We have added more capacity to the processing of work for background tasks (calculations, export and import) and will continue to monitor to ensure this will resolve issue with slower processing of tasks. We are still investigating the specific type of work being processed to see if any further improvements could help speed up performance and reliability of this type of work.
Oct 2, 08:25 EDT
Monitoring - Delays are back to normal operations and we continue to monitor speed of operations. We are still looking into root-cause of the delays of the work, team will continue to troubleshoot this over the next few days.
Oct 1, 11:43 EDT
Update - We continue to see a slight delay of 2-5 minutes for background tasks. Work is being processed, just at a slower pace than normal.

We have seen more delays with these type of background tasks over the last 10 days and team is investigating root cause in order to get this back to stable performance going forward.
Oct 1, 08:26 EDT
Investigating - We are experiencing delay in background tasks like import, export and calculations. Team is currently investigating the issue and we will update here when back to normal.
Oct 1, 07:23 EDT
Sep 30, 2019
Resolved - The issue has been resolved. Ticket creation online is back to normal.
Sep 30, 21:04 EDT
Update - We continue to monitor the status. The support team is working hard to catch up with the queued items. We apologize for the inconvenience.
Sep 30, 17:14 EDT
Update - At this time, we have been informed that operations are back to normal. The team will continue to monitor over the weekend. We apologize for the delays in our response, and continue working to provide a prompt answer to your queries.
Sep 28, 09:07 EDT
Update - We continue to monitor the issue, the tickets continue to come through and our team continues to work with the provider on the permanent fix. We apologize for the delays in our response, and we are diligently working to provide a prompt answer to your queries. We will be sharing any additional information as soon as we have it.
Sep 27, 14:19 EDT
Monitoring - We have started receiving cases created online in the last couple of days. Please expect some delays in our response time (please do not create multiple tickets if already submitted one to avoid any further delays).
Our team continues to work with the provider to correct the issue. As soon as we have additional information we will be sharing it. We apologize for the inconvenience this situation has caused you.
Sep 26, 11:53 EDT
Update - We are still experiencing issues with the online case creation and our team is actively working with our provider on the solution.
All tickets created online are in the system, but due to the issue, please expect some delay in our response time (please do not create multiple tickets if already submitted one to avoid any further delays).
We expect to have an ETA for permanent fix tomorrow morning EST.
Sep 25, 18:09 EDT
Identified - We are currently experiencing issues with creating support tickets. We have identified the issue and working on a fix. An ETA will be shared as soon as we have additional information.
Sep 25, 09:56 EDT
Resolved - This incident has been resolved.
Sep 30, 17:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 16:29 EDT
Identified - We are aware of a delay with background tasks such as import/export and calculations.
Sep 30, 12:10 EDT
Sep 29, 2019

No incidents reported.