Podio Status

Podio

All Systems Operational

Web Operational

API Operational

Email Operational

GlobiFlow Workflow Automation Operational

GlobiFlow Workflow Automation Failover Queue Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web response time

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API response time

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Background tasks: data export, import and calculations

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Podio webhook queue delay

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GlobiFlow workflow trigger delay

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GlobiFlow webhook-flow queue delay

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GlobiFlow Response Time

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Past Incidents

Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

GlobiFlow Workflows Not Triggering

Resolved - This incident has been resolved.
Sep 16, 18:58 EDT

Update - We are continuing to monitor for any further issues.
Sep 16, 18:45 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 17:52 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 16, 17:33 EDT

Investigating - We are currently investigating this issue.
Sep 16, 17:28 EDT

Sep 15, 2019

No incidents reported.

Sep 14, 2019

Advanced Automation (GlobiFlow): RightSignature Signed Flows Not Triggering

Resolved - This incident has been resolved.
Sep 14, 18:02 EDT

Investigating - We are aware that RightSignature Document Signed flows are not triggering. We are currently investigating the issue and will post updates as we have them.
Sep 14, 13:59 EDT

Podio workflow automation (GlobiFlow) Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 09:00 EDT

Update - We believe we have provided a fix for the performance issues and will continue to monitor.
Sep 14, 07:53 EDT

Update - We continue to work on the slow performance of GlobiFlow.
Sep 14, 06:48 EDT

Update - We're extending the maintenance window as we continue to monitor load. Expect GlobiFlow to run slowly for now.
Sep 14, 05:56 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:00 EDT

Scheduled - Podio workflow automation (GlobiFlow) will be unavailable for approximately 4 hours on September 14 from 2 am - 6 am EST / 7.00 - 11.00 CET as we move hosting to Amazon Web Services alongside Podio. Triggers from Podio will be queued and handled after downtime.

Customer Action Needed
Customers that are required to whitelist Podio workflow automation (GlobiFlow) IP addresses for SMTP, remote post or other services will need to whitelist the following new IP addresses before September 14 to avoid service disruption.

3.248.131.28
54.171.83.63
108.128.182.146

We will continue to keep our IP address page up to date here: http://www.globiflow.com/help/whitelist-ip-addresses.php
Sep 4, 11:37 EDT

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

Podio not loading for some customers

Resolved - We have a good idea on root cause and how to better prevent same interruption in the future, Podio operations has been back to normal the last hour and we are closing this incident.
Sep 10, 14:12 EDT

Monitoring - We are monitoring and team is continuing to investigate the root cause. Podio response times is back to normal at this point.
Sep 10, 13:20 EDT

Identified - We have identified the issue and Podio response times is getting back to normal. Sorry for the interruption! Team is looking into the cause.
Sep 10, 13:16 EDT

Investigating - We are currently investigating the issue.
Sep 10, 13:10 EDT

Sep 9, 2019

Delays in calculations

Resolved - Delay has been resolved. We were able to identify the specific type of work causing the delays and will work to identify action to prevent similar work to consume the queues in the future. Thanks for your patience!
Sep 9, 13:38 EDT

Monitoring - Calculations and background tasks are recovering, team continues to monitor the issue. We will provide additional updates as soon as it's back to normal.
Sep 9, 12:41 EDT

Investigating - We have noticed some delays in calculations and background tasks such as excel export, currently investigating the issue. We will update here when back to normal.
Sep 9, 12:10 EDT

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.