Resolved -
This incident has been resolved.
Oct 3, 10:30 EDT
Monitoring -
We are pleased to inform that the issue affecting Google Drive integration has been successfully resolved. Our team has addressed the problem, and we are currently monitoring system performance to ensure everything runs smoothly. Thank you for your patience and understanding. If you encounter any further issues, please don't hesitate to reach out to our support team.
Sep 19, 04:35 EDT
Update -
Update: The issue has been identified, and a fix has been implemented to solve the integration issue with Google Workspace. We have submitted all requested changes to our third party vendor, and are waiting for our vendor Google to review and approve the integration before the fix can be live for our users. We will be able to push the fix live as soon as the updated integration has been approved by Google. Thank you for your patience while we wait for the review.
Sep 4, 18:19 EDT
Identified -
The issue has been identified and a fix is being implemented. We have submitted all requested changes to our third party vendor and are waiting for our vendor Google to review and approve the integration before the fix can be live for our users. Thank you for your patience while we wait for the review.
Aug 27, 06:23 EDT
Investigating -
Due to recent restrictions by Google on API access for third party apps, the integration with Google Drive is currently not functioning, and files cannot be retrieved. The issue is being actively addressed in collaboration with Google, and we're working to resolve it as soon as possible.
Thank you for your patience.
Aug 14, 05:56 EDT