Podio
All Systems Operational
Web Operational
API Operational
Email Operational
GlobiFlow Workflow Automation Operational
GlobiFlow Workflow Automation Failover Queue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web response time
Fetching
API response time
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Background tasks: data export, import and calculations
Fetching
Podio webhook queue delay
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GlobiFlow workflow trigger delay
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GlobiFlow webhook-flow queue delay
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GlobiFlow Response Time
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Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019
Resolved - This incident has been resolved.
Sep 16, 18:58 EDT
Update - We are continuing to monitor for any further issues.
Sep 16, 18:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 17:52 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 17:33 EDT
Investigating - We are currently investigating this issue.
Sep 16, 17:28 EDT
Sep 15, 2019

No incidents reported.

Sep 14, 2019
Resolved - This incident has been resolved.
Sep 14, 18:02 EDT
Investigating - We are aware that RightSignature Document Signed flows are not triggering. We are currently investigating the issue and will post updates as we have them.
Sep 14, 13:59 EDT
Completed - The scheduled maintenance has been completed.
Sep 14, 09:00 EDT
Update - We believe we have provided a fix for the performance issues and will continue to monitor.
Sep 14, 07:53 EDT
Update - We continue to work on the slow performance of GlobiFlow.
Sep 14, 06:48 EDT
Update - We're extending the maintenance window as we continue to monitor load. Expect GlobiFlow to run slowly for now.
Sep 14, 05:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:00 EDT
Scheduled - Podio workflow automation (GlobiFlow) will be unavailable for approximately 4 hours on September 14 from 2 am - 6 am EST / 7.00 - 11.00 CET as we move hosting to Amazon Web Services alongside Podio. Triggers from Podio will be queued and handled after downtime.

Customer Action Needed
Customers that are required to whitelist Podio workflow automation (GlobiFlow) IP addresses for SMTP, remote post or other services will need to whitelist the following new IP addresses before September 14 to avoid service disruption.

3.248.131.28
54.171.83.63
108.128.182.146

We will continue to keep our IP address page up to date here: http://www.globiflow.com/help/whitelist-ip-addresses.php
Sep 4, 11:37 EDT
Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Resolved - We have a good idea on root cause and how to better prevent same interruption in the future, Podio operations has been back to normal the last hour and we are closing this incident.
Sep 10, 14:12 EDT
Monitoring - We are monitoring and team is continuing to investigate the root cause. Podio response times is back to normal at this point.
Sep 10, 13:20 EDT
Identified - We have identified the issue and Podio response times is getting back to normal. Sorry for the interruption! Team is looking into the cause.
Sep 10, 13:16 EDT
Investigating - We are currently investigating the issue.
Sep 10, 13:10 EDT
Sep 9, 2019
Resolved - Delay has been resolved. We were able to identify the specific type of work causing the delays and will work to identify action to prevent similar work to consume the queues in the future. Thanks for your patience!
Sep 9, 13:38 EDT
Monitoring - Calculations and background tasks are recovering, team continues to monitor the issue. We will provide additional updates as soon as it's back to normal.
Sep 9, 12:41 EDT
Investigating - We have noticed some delays in calculations and background tasks such as excel export, currently investigating the issue. We will update here when back to normal.
Sep 9, 12:10 EDT
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.