Podio Status Page Status

Podio Status Page

Delays for background tasks - File imports/exports, calendar sync, and background cleanups

Monitoring - We are seeing better performance based on team efforts to resolve and are actively monitoring.
Jul 18, 2025 - 02:54 EDT

Identified - The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
Jul 17, 2025 - 10:18 EDT

Investigating - We are investigating customer reports of an issue impacting performance of certain background tasks like file imports/exports, calendar sync, and background cleanups. Users are likely to see delays in the affected operations. We will provide updates here with more details as soon as possible.
Jul 16, 2025 - 15:38 EDT

About This Site

Welcome to the Podio Status page. This page will be updated when there are incidents impacting key functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above. For any questions and concerns please contact our team here: https://help.podio.com/hc/en-us

Web Operational

API Operational

Email Operational

Advanced Workflow Automation Operational

Advanced Workflow Automation Failover Queue Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web response time

Fetching

API response time

Fetching

Recalc Queue

Fetching

Past Incidents

Jul 18, 2025

Podio API response delays

Resolved - We have completed steps to restore stability to the customer experience with Podio web and API.

No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/
Jul 18, 08:53 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 15:42 EDT

Update - We are continuing to investigate this issue.
Jul 15, 03:01 EDT

Update - We are continuing to investigate this issue.
Jul 14, 11:25 EDT

Update - We are continuing to investigate this issue.
Jul 14, 09:11 EDT

Investigating - We are investigating customer reports of an issue impacting the performance of Podio, causing slowness in the application and increased error rates. We will provide updates here as soon as possible.
Jul 11, 12:44 EDT

Jul 17, 2025

Jul 16, 2025

Jul 15, 2025

Search service upgrade

Completed - The scheduled maintenance has been completed.
Jul 15, 23:28 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:04 EDT

Scheduled - We will be performing a short scheduled maintenance on the Search service to implement critical infrastructure improvements. During this maintenance window, search functionality within Podio will be affected and may be temporarily unavailable. Podio, however, would be up and running, and no functionalities other than search are expected to be impacted.

Scheduled Timeframe:

09:00 PM – 09:30 PM EST
03:00 AM – 03:30 AM CET
07:30 AM – 08:00 AM IST

Date: July 16, 2025

We appreciate your understanding and patience as we work to improve our services. If you experience any issues after the maintenance is completed, please reach out to us via "Contact support”: https://support.sharefile.com
Jul 7, 10:36 EDT

Jul 14, 2025

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

Jul 10, 2025

Intermittent notification delivery

Resolved - This incident has been resolved.
Jul 10, 19:07 EDT

Update - This is likely to impact all email functionalities within Podio/Workflow Automation. We will provide updates here as soon as possible.
Jul 10, 15:54 EDT

Investigating - Some Podio customers may be experiencing issues with notifications. We are investigating this issue and we will provide updates here as soon as available.
Jul 10, 15:49 EDT

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

Podio API response delays

Resolved - We have completed steps to restore stability to the customer experience with Podio web and API.

No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/
Jul 7, 09:33 EDT

Monitoring - Podio performance is back to normal. We'll continue monitoring system metrics and performance.
Jul 7, 02:46 EDT

Investigating - There are some more reports for degraded API communication performance. We are currently investigating potential causes.
Jul 3, 11:33 EDT

Identified - There are some more reports for degraded API communication performance. We are currently investigating potential causes.
Jul 3, 11:33 EDT

Monitoring - Podio performance is back to normal. We'll continue monitoring system metrics and performance.
Jul 3, 11:29 EDT

Investigating - There are some more reports for degraded API communication performance. We are currently investigating potential causes.
Jul 3, 06:14 EDT

Monitoring - Podio performance is back to normal. We'll continue monitoring system metrics and performance.
Jul 2, 23:59 EDT

Identified - The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal and we'll continue monitoring system performance.
Jul 2, 18:08 EDT

Investigating - We are investigating customer reports of an issue impacting performance of Podio causing slowness in the application and increased error rates. We will provide updates here as soon as possible.

Updates every 30 minutes (every 15 min for hard down):

We are continuing to investigate this issue.
Jul 2, 13:35 EDT

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.