Maintenance is complete! This process was planned to run over the weekend and be complete by Sunday 09/30/2018, however due to unexpected circumstances, it required additional time. We will ensure that future maintenance processes are conducted in smaller pieces to avoid running into weekdays, affecting your daily operation We appreciate your patience, and deeply apologize for the inconveniences the delays have caused you.
Posted Oct 03, 2018 - 11:02 EDT
Update
We are almost there! Maintenance is currently paused and running very slowly throughout the last piece of the work in order not to disrupt our operations and your workday. We expect maintenance to finish today (ET) after peak hours in order to run the last bit without disruption for you. We will update here if further issues arise until then and when maintenance completion is confirmed.
Posted Oct 03, 2018 - 07:14 EDT
Update
Podio is still seeing a slow down in calculations and exports. We should see improvement as we work through the completion of the maintenance and update here as soon as the delays are back to normal operations for calculations. We apologize for any inconveniences this may cause our customers.
Posted Oct 03, 2018 - 05:37 EDT
Update
Current ETA of completion has been moved to Wednesday morning EST / CET. Thanks for your patience as we work through these updates.
Posted Oct 02, 2018 - 15:14 EDT
Update
We have been able to fix the underlying issue causing the delays for calculations and imports/exports, and these are back to normal. We apologize for any inconveniences this may have caused our customers.
Posted Oct 02, 2018 - 15:05 EDT
Update
Podio is still seeing a slow down in calculations and exports. We expect to continue to see delays as we work through the completion of the maintenance and update here as soon as the delays are back to normal operations for calculations. We apologize for any inconveniences this may cause our customers.
Posted Oct 02, 2018 - 11:53 EDT
Update
We have been able to identify and fix the underlying issue causing real-time notifications not to update without a refresh. This should now be working as expected again. We still see slight delays for calculations and exports, caused by a significant load for this area of Podio. We will resume maintenance when operations are back to normal and update here.
Posted Oct 02, 2018 - 08:58 EDT
Update
We continue to investigate issue affecting real-time notifications. We are also seeing slight delays running exports and calculations at the moment.
Posted Oct 02, 2018 - 08:33 EDT
Update
We are currently looking into an issue where maintenance is affecting real-time notifications. Team is looking into a fix.
Posted Oct 02, 2018 - 07:43 EDT
Update
Webhooks and workflow automation should be processing again at normal speed. We do expect to see continuous delays throughout today as we complete the maintenance work for the database. We will continue maintenance however a bit slower than we hoped for as we pause occasionally in order not to cause disruption for the general operations of Podio.
Posted Oct 02, 2018 - 02:24 EDT
Update
We are aware that webhooks and globiflow automation are processing slower than normal. Maintenance is paused to ensure we can process the work and will be resumed again.
Posted Oct 02, 2018 - 01:19 EDT
Update
Scheduled maintenance is still in progress. We are aware that API performance has been slightly degraded due the maintenance and expect performance to improve as we complete the work. Current ETA of completion has been moved to Tuesday morning EST / Tuesday afternoon CET. Thanks for your patience as we work through these updates.
Posted Oct 01, 2018 - 19:06 EDT
Update
Webhooks and workflow automation are back to normal operations. We will continue maintenance of the API in the background.
Posted Oct 01, 2018 - 04:28 EDT
Update
We are looking into delays for webhooks and GlobiFlow. Maintenance has been paused in order to fix performance for workflow automation.
Posted Oct 01, 2018 - 03:43 EDT
Update
Scheduled database maintenance is still in progress. We have completed more than 50 % of the work required successfully. We expect maintenance to run until Monday evening US time.
Posted Sep 30, 2018 - 09:53 EDT
Update
We have received reports that Podio was intermittent unavailable and that users experienced degraded service from 08:57-09:12 CET - 02.57-03.12 EST. The cause of this degradation in service was unfortunately related to the current on-going maintenance. We have identified the root-cause and will take actions to ensure the rest of the maintenance can proceed in a safe manner. The scheduled maintenance is still in progress. We are truly sorry for the disruption in service.
Posted Sep 28, 2018 - 07:15 EDT
In progress
Scheduled maintenance is currently in progress, and it is planned to run until Sunday 09/30/2018 evening EST/night CET. We will provide updates as necessary.
Posted Sep 27, 2018 - 14:00 EDT
Scheduled
We will be performing maintenance of the database at this time. We expect Podio to be 100 % available during the maintenance period. In case you experience any issues during or following this event, please let us know in Support: https://help.podio.com/hc/en-us/requests/new