If workflows were not triggering in a timely manner during this incident, customers might need to re-trigger their workflows or webhooks to ensure automation goes through.
Posted Nov 29, 2021 - 22:59 EST
Monitoring
Mitigation activity has been implemented and we are currently monitoring the results.
If workflows were not triggering in a timely manner, customers might need to re-trigger their workflows or webhooks to ensure automation goes through after this incident is resolved.
Posted Nov 29, 2021 - 22:29 EST
Identified
The issue has been identified and a fix is being implemented.
If workflows were not triggering in a timely manner, customers might need to re-trigger their workflows or webhooks to ensure automation goes through after this incident is resolved.
Posted Nov 29, 2021 - 22:14 EST
Investigating
Impact: Citrix Podio is experiencing issues causing delays for workflow automation and webhooks. Customers may experience delays for workflow triggers and webhooks.
Current Status: The Citrix Engineering team is engaged and investigating the issue. At present there are no identifiable work arounds or ETA for a fix.
Posted Nov 29, 2021 - 21:45 EST
This incident affected: API and Advanced Workflow Automation.