We have completed steps to restore stability to the customer experience with Podio workflow automation.
No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center (https://support.sharefile.com/s/)
Posted Aug 17, 2026 - 17:45 EDT
Monitoring
We are seeing better performance of PWA based on team efforts to resolve and are actively monitoring.
Posted Aug 17, 2026 - 17:30 EDT
Identified
The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
Posted Aug 17, 2026 - 17:26 EDT
Investigating
We are investigating customer reports of an issue impacting performance of workflows configured via Podio workflow automation. Users are likely to see delays and/or increased error rates in workflow runs . We will provide updates here with more details as soon as possible.
Posted Aug 17, 2026 - 15:50 EDT
This incident affected: Advanced Workflow Automation.