Podio Search Operations seeing delays/errors

Incident Report for Podio Status Page

Resolved

We have completed steps to restore stability to the customer experience with Podio search.

No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/

Posted Nov 10, 2026 - 01:25 EST

Monitoring

We are seeing better performance of search based on team efforts to resolve and are actively monitoring.

Posted Nov 10, 2026 - 01:16 EST

Identified

The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.

Posted Nov 09, 2026 - 19:20 EST

Investigating

We are investigating customer reports of an issue impacting the performance of Podio search operations, causing search results and indexing to be delayed. We will provide updates here as soon as possible.

Posted Nov 09, 2026 - 18:58 EST

This incident affected: Web.