We have identified the root cause of the search failure. Our team learned the search issues were indeed caused by the larger maintenance event from earlier this weekend: https://status.podio.com/incidents/rgskm68bvqth
We found the root cause and fix will be applied to the upgraded infrastructure this week to ensure Search will not be affected by the upgrade.
Thanks a lot to our customers who helped report issues over this weekend.
When this issue has been addressed we believe the upgraded infrastructure will be able to serve a good purpose as a more stable, secure and reliable foundation going forward.
Posted Aug 06, 2019 - 06:26 EDT
Monitoring
A fix has been implemented and search seems to be behaving fine now. Team will keep monitoring the issue for a while before we resolve the incident. We are also working on getting to the root cause of why this search issue is arising. Thanks a lot for your patience and please let us know via Support if you continue to see issues: https://help.podio.com/hc/en-us
Posted Aug 06, 2019 - 00:20 EDT
Investigating
Search has been encountering issues on Podio this morning. Team is currently investigating the issue. Will keep the page updated with new findings.